Courting Public Trust and Confidence: Effective Communication in the Digital Age
This COSCA policy paper outlines how courts can proactively build and protect public trust in an era of misinformation, disinformation, and growing skepticism toward institutions. It offers actionable strategies for court leaders to improve communication practices, embrace transparency, and engage with the public through digital platforms. Topics include guidelines for responding to misleading narratives, the role of court information officers, social media engagement, and civics education initiatives.