Promoting a Culture of Accountability and Transparency: Court System Performance Measures
Adopted in December 2008, this COSCA white paper emphasizes the critical role of performance measurement in strengthening public trust, judicial independence, and effective court governance. It explores the history and evolution of tools like CourTools®, presents real-world case studies from state court systems, and offers practical recommendations for building a culture of transparency and continuous improvement. The paper calls on court leaders to implement and publicly share performance data as a strategic tool for accountability, resource management, and system-wide progress.